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If you have a complaint or dispute with us, you are entitled to make a complaint. We have a complaints procedure that is available on request. If you wish to register a complaint, please contact us either in writing, by telephone or email. Please be assured we treat complaints seriously. For your protection if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (FOS).

Ideal Mortgage Advice Ltd is an appointed representative of Sesame Ltd which is authorised and regulated by the Financial Conduct Authority. Registered in England under number 12366589. FCA Register No 921424. Calls may be recorded for training and monitoring.

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